Chicago - Local Crisis Support & Emergency Directory
This page provides local crisis support resources and important emergency contact numbers in Chicago.
Local Crisis Support & Emergency Directory
Law Enforcement, Missing Persons & Federal Authorities
For reporting active crimes, abductions, and high-priority investigations including kidnapping, extortion, or federal offenses.
Chicago Police Department (CPD)
Emergency: 911
Non-Emergency: 311 or (312) 746-6000
Missing Persons Section: (312) 745-5019 or (312) 745-5020
Detective Division (Kidnapping/Extortion): (312) 747-8380 (Area 1 SVU) or contact the local District station.
Address: 3510 S. Michigan Ave, Chicago, IL 60653 (Main Headquarters)
FBI – Chicago Field Office
Phone: (857) 386-2000 (Chelsea)
Chicago Main: (312) 421-6700
Address: 2111 W. Roosevelt Rd, Chicago, IL 60608
Context: Primary federal portal for reporting kidnapping, human trafficking, and national security threats.
Cook County Sheriff’s Office – Human Trafficking Response Team
Email: [email protected]
Phone: (312) 603-6444 (General)
(312) 550-2740 (Unit Commander)
Address: 50 W. Washington St, Chicago, IL 60602
U.S. Attorney’s Office – Northern District of Illinois
Phone: (312) 353-5300
Address: 219 S. Dearborn St, 5th Floor, Chicago, IL 60604
Medical, Psychiatric & Acute Crisis Care
Emergency medical facilities and state-authorized agencies for physical trauma and mental health stabilization.
Cook County Health – John H. Stroger, Jr. Hospital (Level 1 Trauma Center)
Emergency Phone: (312) 864-6000
Trauma Admin: (312) 864-2730
Address: 1969 W. Ogden Ave, Chicago, IL 60612
Illinois CARES Line (Mental Health Mobile Crisis Response)
Toll-Free: (800) 345-9049
Context: Official state 24/7 clinical service for mental health triage and connection to mobile crisis units (SASS).
Southside Community Triage Center
Phone: (773) 291-2500
Address: 200 E. 115th St, Chicago, IL 60628
Context: A 24/7 facility specializing in acute psychiatric crises and immediate emotional stabilization.
988 Suicide & Crisis Lifeline
Dial: 988
Context: National government-supported number for immediate emotional support and psychiatric crisis intervention.
Cyber Security & Digital Crisis
Official government resources for reporting digital extortion, hacking, ransomware, and online harassment.
Illinois Attorney General – High Tech Crimes Bureau
Main Office Phone: (312) 814-3000
ICAC (Internet Crimes Against Children) Unit: (312) 814-3000
Address: 100 W. Randolph St, Chicago, IL 60601
Context: State-level investigations into cybercrime, identity theft, and online exploitation.
FBI Internet Crime Complaint Center (IC3)
Website: ic3.gov
Context: The primary federal portal for reporting cyber-extortion, social media crimes, and online fraud.
Chicago Department of Technology (City IT Security)
Report via 311: Dial 311 (Request “Cyber Incident” routing for municipal impact).
Context: Primarily handles incidents affecting city services and public-facing digital infrastructure.
Personal Safety, Victim Advocacy & Emergency Housing
State-managed and official municipal resources for domestic violence, victim support, and emergency shelter.
Chicago Domestic Violence Help Line
Toll-Free: (877) 863-6338 (1-877-TO-END-DV)
Context: 24/7 official city hotline for victims of domestic violence seeking legal advocacy and shelter placement
Cook County State’s Attorney – Victim Witness Assistance
Phone: (773) 674-7200
Address: 2650 S. California Ave, Chicago, IL 60608
Context: Advocates for victims and witnesses navigating the criminal court system.
DFSS Community Service Centers (Emergency Shelter Placement)
Englewood: 1140 W. 79th St
(312) 747-0200
Garfield: 10 S. Kedzie Ave | (312) 746-5400
Context: The Department of Family and Support Services (DFSS) manages entry points for city-funded emergency housing and social services.
Illinois Department of Children & Family Services (DCF) – Abuse Hotline
Phone: (800) 252-2873
Context: Official state line to report child abuse, neglect, or children in crisis.
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