Washington, DC - Local Crisis Support & Emergency Directory
This page provides local crisis support resources and important emergency contact numbers in Washington, DC.
Local Crisis Support & Emergency Directory
Law Enforcement, Missing Persons & Federal Authorities
For reporting active crimes, abductions, and high-priority investigations including kidnapping, extortion, or federal offenses.
Emergency Services
Emergency: 911
Non-Emergency (Metropolitan Police): 311 or (202) 737-4404
Context: Primary dispatch for Police, Fire, and Emergency Medical Services within the District.
Metropolitan Police Department (MPD) – Missing Persons Unit
Phone: (202) 727-9099
Text Tip Line: 50411
Address: 300 Indiana Avenue NW, Washington, DC 20001
Context: MPD handles missing persons cases for both juveniles and adults. There is no mandatory waiting period to file a report.
FBI – Washington Field Office (WFO)
Phone: (202) 278-2000
Address: 601 4th Street NW, Washington, DC 20535
Context: Lead federal agency for kidnapping, extortion, and threats to national security within the National Capital Region.
U.S. Attorney’s Office – District of Columbia
Phone: (202) 252-7133
Victim/Witness Assistance: (202) 252-7130
Address: 555 4th Street NW, Washington, DC 20530
Context: The official federal prosecutor’s office for DC, providing specialized advocacy for victims of federal crimes.
Metropolitan Police Department – Intelligence Division
Phone: (202) 727-9099 (Main)
(202) 727-4159 (Intelligence Division)
Context: Responsible for investigating complex criminal intelligence, organized crime, and public safety threats.
Medical, Psychiatric & Acute Crisis Care
Government-authorized facilities and agencies for physical trauma, psychiatric stabilization, and immediate health crises.
MedStar Washington Hospital Center – Level 1 Trauma Center
Emergency Phone: (202) 877-7000
Address: 110 Irving Street NW, Washington, DC 20010
Context: The primary Level 1 adult trauma center in the District, equipped for major medical and surgical emergencies.
George Washington University Hospital – Level 1 Trauma Center
Emergency Phone: (202) 715-4000
Address: 900 23rd Street NW, Washington, DC 20037
Context: Provides comprehensive emergency and trauma care for the downtown DC area.
DC Department of Behavioral Health (DBH) – Access HelpLine
Hotline: (888) 793-4357 (888-7WE-HELP)
Context: The city’s official 24/7 line for mental health services, psychiatric triage, and mobile crisis team dispatch.
988 Suicide & Crisis Lifeline
Dial: 988
Context: National government-supported number for immediate emotional support and psychiatric crisis intervention.
Cyber Security & Digital Crisis
Official government resources for victims of hacking, ransomware, digital extortion, and online safety violations
Metropolitan Police Department – Financial & Cyber Crimes Unit
Phone: (202) 727-4159
Context: Investigates local digital crimes, including social media-related threats, digital extortion, and unauthorized access to personal systems.
CISA (Cybersecurity & Infrastructure Security Agency) – Central
Phone: (888) 282-0870
Email: [email protected]
Context: The federal authority for reporting significant cyberattacks and anomalous digital activity.
FBI Internet Crime Complaint Center (IC3)
Website: ic3.gov
Context: The official portal for reporting cyber-scams, identity theft, and large-scale digital fraud to federal investigators.
Personal Safety, Victim Advocacy & Emergency Housing
Official municipal and county resources for domestic violence, victim support, and emergency shelter placement
DC Victim Hotline
Phone/Text/Chat: (844) 443-5732 (844-4HELP-DC)
Context: A 24/7 gateway to all victim services in DC, providing trauma-informed support for all types of crime victims.
DC SAFE (Services to Abused Families)
24/7 Crisis Hotline: (800) 407-5048
Context: The primary government-partnered agency for immediate-entry crisis shelter and safety planning for domestic violence survivors.
DC Department of Human Services (DHS) – Shelter Hotline
Phone: (202) 399-7093
Address: 64 New York Avenue NE, Washington, DC 20002 (Virginia Williams Family Resource Center)
Context: The city’s official intake system for individuals and families seeking emergency shelter or housing assistance.
Crime Victims Compensation Program – DC Superior Court
Phone: (202) 879-4216
Address: 515 5th Street NW, Room 109, Washington, DC 20001
Context: Provides financial assistance to victims for crime-related expenses, including medical care and safety measures.
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