Vancouver - Local Crisis Support & Emergency Directory
This page provides local crisis support resources and important emergency contact numbers in Vancouver.
Local Crisis Support & Emergency Directory
Law Enforcement, Missing Persons & Federal Authorities
For reporting active crimes, abductions, and high-priority investigations including kidnapping, extortion, or federal offenses.
Emergency Services
Emergency: 9-1-1
Non-Emergency (Vancouver Police): (604) 717-3321
City Services: 3-1-1
Context: Primary dispatch for Police, Fire, and BC Ambulance services within the City of Vancouver
Vancouver Police Department (VPD) – Missing Persons Unit
Phone: (604) 717-2530 (Active cases/Tips) | (604) 717-3321 (To report)
Email: [email protected]
Address: 2120 Cambie Street, Vancouver, BC V5Z 4N6
Context: There is no waiting period to report a missing person in British Columbia. This unit coordinates local and provincial alerts
RCMP “E” Division – BC Headquarters
Phone: (778) 290-3100
Address: 14200 Green Timbers Way, Surrey, BC V3T 6P3
Context: The federal police authority for British Columbia, overseeing major crime investigations, national security, and organized crime.
CSIS – British Columbia Regional Office
Phone: (604) 666-5250
Address: 800 Burrard Street, 12th Floor, Vancouver, BC V6Z 2S9
Context: Canada’s lead security intelligence agency for investigating threats involving espionage, foreign interference, and terrorism.
VPD Victim Services Unit
Phone: (604) 717-2737
Email: [email protected]
Context: Provides 24/7 on-scene crisis intervention, trauma support, and safety planning for victims and witnesses of crime.
Medical, Psychiatric & Acute Crisis Care
Government-authorized facilities and agencies for physical trauma, psychiatric stabilization, and immediate health crises.
Vancouver General Hospital (VGH) – Regional Trauma Centre
Emergency Phone: (604) 875-4111
Address: 899 West 12th Avenue, Vancouver, BC V5Z 1M9
Context: The province’s primary trauma centre, including the PEAT (Psychiatric Emergency Assessment & Triage) unit for acute mental health crises
St. Paul’s Hospital – Emergency Department
Main Phone: (604) 682-2344
Address: 1081 Burrard Street, Vancouver, BC V6Z 1Y6
Context: A major downtown teaching hospital with specialized services for acute medical and psychiatric stabilization.
BC Mental Health Support Line
Dial: 310-6789 (No area code required)
Context: A 24/7 provincial government-supported line providing emotional support and mental health information.
9-8-8 Suicide Crisis Helpline
Dial: 9-8-8
Context: The national three-digit number for immediate support for anyone experiencing thoughts of suicide or severe emotional distress.
Cyber Security & Digital Crisis
Official government resources for victims of hacking, ransomware, digital extortion, and online safety violations.
VPD Technological Crime Unit
Phone: (604) 717-3321 (Request Technological Crime Dispatch)
Context: Investigates localized digital crimes, including computer-based extortion, cyber-stalking, and unauthorized data access.
Canadian Anti-Fraud Centre (CAFC)
Toll-Free: 1-888-495-8501
Website: antifraudcentre.ca
Context: The official federal intake agency for reporting identity theft, social media scams, and digital fraud.
National Cybercrime Coordination Centre (NC3)
Website: rcmp.ca/en/federal-policing/cybercrime
Context: A national RCMP hub that coordinates technical intelligence and investigations for complex or international cybercrimes
Personal Safety, Victim Advocacy & Emergency Housing
Official municipal and provincial resources for domestic violence, victim support, and emergency shelter placement.
VictimLinkBC (24/7 Crisis Support)
Phone/Text: 1-800-563-0808
Email: [email protected]
Context: A confidential, multilingual provincial service providing immediate crisis support and referrals to all victims of crime, including human trafficking
BC Housing – Emergency Shelter Program
Phone: (604) 433-2218
Toll-Free: 1-800-257-7756
Context: The official provincial portal for information on emergency shelter availability and housing assistance.
Victim Safety Unit (Provincial)
Toll-Free: 1-877-315-8822
Context: Provides victims with information regarding the status of provincially sentenced offenders (notification of release or escape).
WAVAW Rape Crisis Centre
24-Hour Crisis Line: (604) 255-6344
Context: A government-supported resource providing immediate support and hospital accompaniment for survivors of sexualized violence.
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