Toronto - Local Crisis Support & Emergency Directory
This page provides local crisis support resources and important emergency contact numbers in Toronto.
Local Crisis Support & Emergency Directory
Law Enforcement, Missing Persons & Federal Authorities
For reporting active crimes, abductions, and high-priority investigations including kidnapping, extortion, or federal offenses.
Emergency Services
Emergency: 9-1-1
Non-Emergency (Toronto Police): (416) 808-2222
City Services: 311
Context: Primary dispatch for Police, Fire, and Paramedic services within the City of Toronto.
Toronto Police Service (TPS) – Missing Persons Unit
Phone: (416) 808-7411
Email: [email protected]
Address: 40 College Street, Toronto, ON M5G 2J3
Context: The specialized unit for investigating missing adults and children; reports can also be made at any local police division.
RCMP – Toronto West Detachment
Phone: (905) 876-9500
Address: 2755 Highpoint Drive, Milton, ON L9T 5E8
Context: The federal police authority for national security, high-level extortion, and transnational kidnapping cases in the Greater Toronto Area.
CSIS – Toronto Region (Security Intelligence)
Phone: (416) 865-1480
Address: [Confidential – Mailing: P.O. Box 9732, Station T, Ottawa, ON K1G 4G4]
Context: Canada’s lead intelligence agency for investigating threats to national security, foreign interference, and espionage.
Victim Services Toronto
Phone: (416) 808-7066
Address: 40 College Street, Toronto, ON M5G 2J3
Context: A government-funded agency working alongside the TPS to provide immediate crisis intervention and safety planning for victims of crime and sudden tragedy.
Medical, Psychiatric & Acute Crisis Care
Government-authorized facilities and agencies for physical trauma, psychiatric stabilization, and immediate health crises.
Sunnybrook Health Sciences Centre – Regional Trauma Centre
Emergency Phone: (416) 480-6100
Address: 2075 Bayview Avenue, Toronto, ON M4N 3M5
Context: Canada’s first and largest trauma centre, specializing in life-threatening physical injuries and critical emergency surgery.
St. Michael’s Hospital – Adult Trauma Centre
Emergency Phone: (416) 360-4000
Address: 30 Bond Street, Toronto, ON M5B 1W8
Context: A premier Level 1 trauma centre serving the downtown core for acute medical and surgical emergencies.
CAMH – Psychiatric Emergency Department
Phone: (416) 535-8501
Address: 1001 Queen Street West, Toronto, ON M6J 1H4
Context: The Centre for Addiction and Mental Health’s 24/7 specialized emergency department for psychiatric triage and stabilization.
9-8-8 Suicide Crisis Helpline
Dial: 9-8-8
Context: The national government-supported three-digit number for immediate emotional support and suicide prevention.
Cyber Security & Digital Crisis
Official government resources for victims of hacking, ransomware, digital extortion, and online safety violations.
Toronto Police Service – Cyber Crime Unit
Phone: (416) 808-2222 (Request Cyber Crime Dispatch)
Context: Investigates localized cyber-enabled crimes, including online threats, digital stalking, and high-tech extortion targeting Toronto residents.
Canadian Centre for Cyber Security (Cyber Centre)
Phone: 1-833-CYBER-88 (1-833-292-3788)
Email: [email protected]
Context: The federal authority for reporting significant cyber incidents and receiving technical guidance on hacking and system breaches.
Canadian Anti-Fraud Centre (CAFC)
Toll-Free: 1-888-495-8501
Website: antifraudcentre.ca
Context: The central repository for reporting online scams, identity theft, and digital fraud in Canada.
Personal Safety, Victim Advocacy & Emergency Housing
Official municipal and provincial resources for domestic violence, victim support, and emergency shelter placement.
Toronto Shelter Central Intake
Phone: (416) 338-4766
Toll-Free: 1-877-338-3398
Context: The City of Toronto’s official 24/7 gateway for emergency shelter referrals and housing assistance for individuals and families.
Assaulted Women’s Helpline
Phone: (416) 863-0511
Toll-Free: 1-866-863-0511
Context: A government-supported provincial crisis line providing safety planning and shelter referrals for women fleeing violence.
Victim/Witness Assistance Program (VWAP)
Phone: (416) 325-0100 (Downtown)
(416) 314-4111 (Scarborough)
Context: A Ministry of the Attorney General program providing court-based support for victims and witnesses of violent crime.
Toronto Community Crisis Service (TCCS)
Dial: 2-1-1
Context: A city-led alternative to police response for individuals experiencing a non-emergency mental health crisis, providing community-based support.
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