Rio de Janeiro - Local Crisis Support & Emergency Directory
This page provides local crisis support resources and important emergency contact numbers in Rio de Janeiro.
Local Crisis Support & Emergency Directory
Law Enforcement, Missing Persons & Search Operations
For reporting active crimes, missing individuals, and high-priority investigations like kidnapping or extortion.
Universal Emergency Services
Military Police (Immediate Danger): 190
Fire Department & Civil Defense: 193 | 199
Civil Police (Crime Reporting): 197
Federal Police (Polícia Federal) – Rio Regional Superintendence
Phone: +55 21 2203-4000
Address: Av. Rodrigues Alves, 1, Saúde, Rio de Janeiro – RJ, 20081-250
Context: High-level federal crimes, international trafficking, and national security threats.
Anti-Kidnapping Division (DAS – Divisão de Antissequestro)
Phone: +55 21 2332-4151
Email: [email protected]
Address: Av. Dom Hélder Câmara, 2066, Benfica (Cidade da Polícia)
Specialization: Specialized unit for kidnapping, extortion, and hostage situations.
Missing Persons Bureau (DDPA – Delegacia de Descoberta de Paradeiros)
Phone: +55 21 2202-0338 | +55 21 2202-0337
WhatsApp (Portal dos Desaparecidos): +55 21 99626-4393
Address: Av. Dom Hélder Câmara, 2066, Bloco 3, Benfica, Rio de Janeiro – RJ
Disque Denúncia (Crime Stoppers)
Phone: +55 21 2253-1177
WhatsApp: +55 21 98849-6099
Context: Anonymous reporting of criminal activity, extortion rings, and fugitive locations.
Medical, Psychiatric & Crisis Intervention
Emergency medical care and 24/7 specialized psychiatric support.
SAMU (Emergency Medical Service)
Phone: 192
Florida Task Force 1 Urban Search and Rescue
Phone: +1 (786) 331-5000
Specialized K9 and technical search teams for disaster or collapse situations.
Mental Health Emergency (CAPS III – 24 Hours)
CAPS III Franco Basaglia: Av. Venceslau Brás, 65, Botafogo. Tel: +55 21 3111-7300
CAPS III Lima Barreto: Rua Maranhão, 250, Engenho de Dentro. Tel: +55 21 3111-7554
Context: Direct admission for acute psychiatric crises.
Cyber Security & Digital Crisis
Official resources for victims of hacking, online extortion, and digital identity theft.
Cybercrime Unit (DRCI – Delegacia de Repressão aos Crimes de Informática)
Phone: +55 21 2332-8192 | +55 21 2332-8188
Address: Rua Professor Clementino Fraga, s/n, Benfica (Cidade da Polícia)
Context: Investigation of digital extortion, ransomware, and online fraud targeting residents.
Personal Safety & Victim Support
Resources for domestic violence, child protection, and human rights violations.
Women’s Police Station (DEAM – Centro)
Phone: +55 21 2334-9859
National Hotline: 180
Address: Av. Visconde do Rio Branco, 12, Centro, Rio de Janeiro – RJ
Context: 24/7 specialized support for victims of gender-based violence.
Crimes Against Children & Adolescents (DCAV)
Phone: +55 21 2333-4113
Address: Rua do Lavradio, 155, Lapa, Rio de Janeiro – RJ
Human Rights Hotline (Disque 100)
Phone: 100
WhatsApp: +55 61 99611-0100
Context: Reporting abuse of vulnerable populations, including elderly, LGBT+, and homeless individuals.
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