Mexico City - Local Crisis Support & Emergency Directory
This page provides local crisis support resources and important emergency contact numbers in Mexico City.
Local Crisis Support & Emergency Directory
Law Enforcement, Missing Persons & Search Operations
For reporting active crimes, missing individuals, and providing emergency response during structural or natural disasters.
911 Emergency Services (C5 CDMX)
Emergency: 911
Non-Emergency: +52 55 5208 9898 (SSC Unidad de Contacto)
Address: Calle Cecilio Robelo 3, Colonia Del Parque, Venustiano Carranza, CDMX
Guardia Nacional (National Guard – Federal Crimes
Phone: +52 088 | +52 55 5481 4300
Specialization: Federal jurisdiction crimes, kidnapping, extortion, and national highway safety.
Comisión de Búsqueda de Personas de la CDMX (Missing Persons)
Phone: +52 55 6357 8077
+52 55 9131 4605
Context: Official government commission for the immediate search and location of missing persons.
Fiscalía Especializada en la Búsqueda de Personas Desaparecidas (FIPEDE)
Phone: +52 55 5345 5067
Address: Avenida Jardín 356, Colonia Del Gas, Azcapotzalco, CDMX
Protección Civil CDMX (Search & Rescue)
Phone: +52 55 5683 2222
Context: Coordination of emergency response for structural collapses, earthquakes, and natural disasters.
Medical, Psychiatric & Crisis Intervention
Emergency medical facilities and specialized mental health services for acute psychiatric emergencies.
Hospital General de México “Dr. Eduardo Liceaga”
Phone: +52 55 2789 2000
Address: Dr. Balmis 148, Colonia Doctores, Cuauhtémoc, CDMX
Context: Major public Level 1 trauma and 24/7 emergency medical facility.
Hospital Psiquiátrico Fray Bernardino Álvarez
Phone: +52 55 5573 1500
Address: Niño Jesús 2, Tlalpan, CDMX
Context: Specialized government facility for acute psychiatric emergencies and crisis hospitalization.
Línea de la Vida (Mental Health & Addiction)
Phone: +52 800 911 2000
Context: 24/7 official national hotline for suicide prevention and severe emotional crisis intervention.
Cyber Security & Digital Crisis
Official government resources for victims of online extortion, data breaches, and social media-related abuse.
Policía Cibernética de la SSC CDMX
Phone: +52 55 5242 5100 ext. 5086 | Email:[email protected]
Context: Reporting digital extortion, phishing, identity theft, and online harassment.
Unidad de Inteligencia Cibernética (Fiscalía General de Justicia)
Phone: +52 55 5346 8123
Context: Official investigative unit for cyber crimes and social media-based criminal activity.
Personal Safety & Victim Support
Resources for individuals fleeing domestic violence or seeking legal and emotional advocacy after a crime.
Línea SOS Mujeres (765)
Phone: *+52 765 (from any local mobile/landline)
Context: 24/7 official government emergency response for women in danger of gender-based violence.
Centros de Justicia para las Mujeres (CJM)
Phone: +25 55 5345 5000
Context: Comprehensive legal, medical, and psychological support for victims of domestic violence.
Comisión Ejecutiva de Atención a Víctimas (CEAV)
Phone: +52 800 842 8462 (Toll-Free)
Context: Official federal agency providing legal aid and social support for victims of severe crimes.
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