Lima - Local Crisis Support & Emergency Directory
This page provides local crisis support resources and important emergency contact numbers in Lima.
Local Crisis Support & Emergency Directory
Law Enforcement, Missing Persons & Search Operations
For reporting active crimes, missing individuals, and providing emergency response during structural or natural disasters.
Policía Nacional del Perú (PNP – Central de Emergencias)
Emergency: +51 105
Address: Av. Aramburú 550, Surquillo, Lima
Context: Universal emergency dispatch for immediate police response and public safety
DIVISE – División de Investigación de Secuestros y Extorsiones (DIRINCRI)
Phone: +51 1 428 1441 | +51 980 122 403
Specialization: Elite unit for kidnapping, extortion, and specialized criminal investigations.
Dirección General de Búsqueda de Personas Desaparecidas (MINJUSDH)
Phone: +51 1 204 8020 (Ext. 2901) | Email: [email protected]
Address: Av. 28 de Julio 487-489, Miraflores, Lima
Context: Official government body for the search and registration of missing persons.
Cuerpo General de Bomberos Voluntarios del Perú (CGBVP)
Emergency: +51 116
Context: Primary responders for fire, structural collapse, and technical rescue operations.
Medical, Psychiatric & Crisis Intervention
Emergency medical facilities and specialized mental health services for acute psychiatric emergencies.
SAMU (Sistema de Atención Móvil de Urgencia)
Phone: +51 106
Context: 24/7 free medical emergency dispatch and ambulance service.
Línea 113 – Option 5 (Ministerio de Salud – MINSA)
Phone: +51 113 (Option 5)
Context: 24/7 national hotline for emotional support, suicide prevention, and mental health crisis intervention.
Hospital Nacional Arzobispo Loayza (Emergency Unit)
Phone: +51 1 614 4646
Address: Av. Alfonso Ugarte 848, Cercado de Lima
Context: Major Level 1 public referral hospital for trauma and 24/7 medical emergencies.
Instituto Nacional de Salud Mental “Honorio Delgado – Hideyo Noguchi
Phone: +51 1 614 9200
Address: Av. Eloy Espinoza 709, San Martín de Porres, Lima
Context: Specialized government psychiatric hospital for acute mental health emergencies.
Cyber Security & Digital Crisis
Official government resources for victims of online extortion, data breaches, and social media-related abuse.
DIVINDAT – División de Investigación de Delitos de Alta Tecnología (PNP)
Phone: +51 1 431 8898
Email: [email protected]
Address: Av. España 323 (DIRINCRI), Cercado de Lima
Context: Investigation of digital extortion, ransomware, social media hacking, and online fraud.
Pe-CERT (Peruvian Computer Emergency Response Team)
Phone: +51 1 219 7000
Website: pecert.gob.pe
Context: National authority for coordinating response to significant cyber security incidents and infrastructure threats.
Personal Safety & Victim Support
Resources for individuals fleeing domestic violence or seeking legal and emotional advocacy after a crime.
Línea 100 (Aurora National Program)
Phone: +51 100 (Toll-Free)
Context: 24/7 official government hotline for victims of domestic violence, stalking, and sexual assault.
Línea 1818 (Ministry of the Interior – Trafficking & Abuse)
Phone: +51 1818
Context: Reporting human trafficking, police misconduct, and high-risk personal safety concerns.
Centros de Emergencia Mujer (CEM)
Context: Specialized centers providing comprehensive legal, social, and psychological support located in police stations throughout Lima.
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