Houston - Local Crisis Support & Emergency Directory
This page provides local crisis support resources and important emergency contact numbers in Houston.
Local Crisis Support & Emergency Directory
Law Enforcement, Missing Persons & Federal Authorities
For reporting active crimes, abductions, and high-priority investigations including kidnapping, extortion, or federal offenses.
Emergency Services
Emergency: 911
Non-Emergency (Houston Police): (713) 884-3131
Non-Emergency (Harris County Sheriff): (713) 221-6000
Context: Primary dispatch for Police, Fire, and Emergency Medical Services.
Houston Police Department (HPD) – Missing Persons Unit
Phone: (713) 731-5223
Address: 1200 Travis Street, Houston, TX 77002
Context: The primary city unit for investigating missing adults and juveniles within Houston city limits.
FBI – Houston Field Office
Phone: (713) 693-5000
Address: 1 Justice Park Drive, Houston, TX 77092
Context: Lead federal agency for kidnapping, human trafficking, and national security threats in the Greater Houston area.
U.S. Attorney’s Office – Southern District of Texas
Phone: (713) 567-9000
Victim/Witness Assistance: (713) 567-9337
Address: 1000 Louisiana St, Suite 2300, Houston, TX 77002
Context: Handles federal criminal prosecutions and provides support via the Victim-Witness Assistance Program.
Medical, Psychiatric & Acute Crisis Care
Government-authorized facilities and agencies for physical trauma, psychiatric stabilization, and immediate health crises.
Ben Taub Hospital – Ginni and Richard Mithoff Trauma Center
Emergency Phone: (713) 873-2000
Address: 1504 Taub Loop, Houston, TX 77030
Context: An elite Level 1 Trauma Center within the Harris Health System, specializing in critical injuries and acute emergencies.
The Harris Center for Mental Health and IDD – 24/7 Crisis Line
Hotline: (713) 970-7000
Context: The official local mental health authority (LMHA) for Harris County, providing immediate psychiatric triage and clinical support.
Mobile Crisis Outreach Team (MCOT)
Phone: (713) 970-7520
Context: Dispatches mental health professionals to provide on-site stabilization and assessment for individuals in psychiatric distress.
988 Suicide & Crisis Lifeline
Dial: 988
Context: National government-supported number for immediate emotional support and psychiatric crisis intervention.
Cyber Security & Digital Crisis
Official government resources for victims of hacking, ransomware, digital extortion, and online safety violations.
HPD Cyber & Financial Crimes Division
Phone: (713) 308-2500
Address: 1200 Travis Street, 8th Floor, Houston, TX 77002
Context: Specializes in investigating digital fraud, identity theft, and computer-based security breaches.
Texas Department of Information Resources (DIR) – Cyber Response
Hotline: (877) 347-2476 (1-877-DIR-CISO)
Email: [email protected]
Context: The state-level authority for reporting major cyber incidents and coordinating emergency digital defense.
FBI Internet Crime Complaint Center (IC3)
Website: ic3.gov
Context: The official portal for reporting cyber-extortion, large-scale hacking, and social media-related crimes to federal investigators.
Personal Safety, Victim Advocacy & Emergency Housing
Official municipal and county resources for domestic violence, victim support, and emergency shelter placement.
Harris County District Attorney – Victim Services
Phone: (713) 274-0250
Email [email protected]
Address: 500 Jefferson St, Suite 600, Houston, TX 77002
Context: Offers crisis intervention, court accompaniment, and legal guidance for victims of violent crime.
Harris County Sheriff’s Office (HCSO) – Crime Victims Unit
Phone: (713) 274-9369
Context: Provides specialized support for victims of crimes occurring within Harris County, including assistance with Crime Victims’ Compensation.
City of Houston – 211 Texas / United Way Helpline
Dial: 211 or (713) 957-4357
Context: The state-sanctioned point of entry for accessing emergency shelter, disaster relief, and essential social services.
Mayor’s Office of Public Safety and Homeland Security
Phone: (832) 393-0911
Address: 900 Bagby St, Houston, TX 77002
Context: Oversees the city’s emergency management and public safety coordination.
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