Addis Ababa - Local Crisis Support & Emergency Directory
This page provides local crisis support resources and important emergency contact numbers in Addis Ababa.
Local Crisis Support & Emergency Directory
Law Enforcement, Missing Persons & Federal Authorities
For reporting active crimes, missing individuals, and high-priority investigations like kidnapping, extortion, or organized crime.
Universal Emergency Numbers
Police (Emergency): 911
City Police: 916
Context: Use 911 for immediate danger or crimes in progress within the city.
Addis Ababa Police Commission (Local Police)
Phone: +251 11 111 0211
Address: Arada Sub-city, Addis Ababa, Ethiopia
Context: Primary contact for local criminal reports, missing persons, and community safety within city limits.
Ethiopian Federal Police Commission (EFP)
Phone: +251 118 886 228 | +251 115 510 380
Email: [email protected]
Address: Mexico Square (Adebabay), Addis Ababa, Ethiopia
Context: Handles federal crimes, inter-regional kidnapping, and complex criminal investigations.
National Intelligence and Security Service (NISS)
Address: Arat Kilo, Addis Ababa, Ethiopia
Context: The principle agency for national security, human trafficking investigations, and counter-terrorism operations.
Medical & Psychiatric Crisis Intervention
Emergency medical facilities and specialized specialized trauma centers in the capital.
Red Cross Ambulance / Medical Emergency
Phone: 907
Context: The primary nationwide shortcode for emergency medical transport and ambulance services.
Tikur Anbessa (Black Lion) Specialized Hospital
Phone: +251 115 511 211
Address: Zambia Street, Addis Ababa
Context: The country’s largest public specialized and referral hospital for major trauma and medical emergencies.
St. Paul’s Hospital Millennium Medical College
Phone: +251 112 750 125 | +251 112 763 536
Address: Gulele Sub-City, Addis Ababa
Zewditu Memorial Hospital
Phone: +251 115 518 085
Address: Ambasader area, Kirkos, Addis Ababa
Context: A key public hospital known for specialized emergency services and post-exposure prophylaxis (PEP).
Cyber Security & Digital Crisis
Official resources for victims of hacking, online extortion, and national digital security issues.
Information Network Security Administration (INSA)
Phone: +251 113 717 114
Email: [email protected]
Address: Welo Sefer, China Street, Addis Ababa, Ethiopia
Context: The national authority for reporting cyber-extortion, ransomware, and high-level digital infrastructure breaches.
Ethio-CERT (Computer Emergency Response Team)
Context: Operating under INSA, this unit specializes in coordinating responses to digital security incidents.
Personal Safety, Victim Support & Shelters
Resources for individuals fleeing domestic violence or needing social assistance during a personal crisis.
Addis Ababa Bureau of Women, Children & Social Affairs
Phone: +251 118 723 297 | +251 118 581 552
Email: [email protected]
Address: Piazza area (near Dejach Wube), Addis Ababa
Context: Official city bureau providing support for victims of gender-based violence and child protection.
Ministry of Women and Social Affairs (Federal)
Phone: +251 115 517 080
Email: [email protected]
Address: 4 Kilo (Behind Tourist Hotel), Addis Ababa
Action for the Needy in Ethiopia (ANE) – Shelter Support
Phone: +251 113 691 740
Email: [email protected]
Context: Government-partnered organization specializing in transitional shelter and emergency accommodation during displacement crises.
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