Bogota - Local Crisis Support & Emergency Directory
This page provides local crisis support resources and important emergency contact numbers in Bogota.
Local Crisis Support & Emergency Directory
Law Enforcement, Counter-Extortion & Investigations
For reporting active crimes, abductions, and high-stakes investigations including extortion, kidnapping, or missing persons.
National Emergency Number: 123
Context: The central dispatch for Police, Fire, and Medical emergencies in Bogotá.
GAULA (Anti-Kidnapping and Anti-Extortion Unit)
Police GAULA: 165
Military GAULA: 147
Context: Specialized units dedicated exclusively to kidnapping and extortion. They provide immediate tactical response and investigative support.
Fiscalía General de la Nación (Attorney General’s Office)
Reporting Line: 122
Bogotá Phone: (601) 570 20 00
Address: Avenida Calle 24 No. 52 – 01, Bogotá
Context: The body responsible for criminal prosecution. Victims of extortion or serious crime should report here to initiate the CTI (Technical Investigation Body) process.
National Institute of Legal Medicine (Medicina Legal)
Phone: (601) 406 99 44
(601) 406 99 77
Address: Calle 7A No. 12A-51, Bogotá
Context: The official entity for the National Registry of the Disappeared (SIRDEC). This is the primary location for identifying and tracking missing persons through official forensic data.
Emergency Medical, Psychiatric & Public Health
Government-authorized facilities and lines for acute trauma, medical emergencies, and mental health crises.
CRUE (Emergency Regulation Center)
Medical Emergency Line: 125
Context: Coordinates all public ambulances and medical responses in Bogotá.
Línea 106 (Psychosocial Support)
Dial: 106
WhatsApp: 300 754 8933
Context: A 24/7 mental health crisis line managed by the Bogotá Health Secretariat. It is the primary official resource for suicide prevention and acute emotional distress.
Subredes Integradas de Servicios de Salud (Public Hospital Networks)
Hospital Universitario La Samaritana: (601) 407 70 75 (Calle 8 No. 0-29 Centro)
Hospital Santa Clara: (601) 328 28 28 (Carrera 14 No. 1-45 Sur)
Context: These are part of the city’s official “Subreds” (Public Hospital Subnetworks) providing high-level trauma and emergency medical care.
Cyber Security & Digital Crisis
Official government channels for victims of hacking, ransomware, online extortion, and social media-related crimes.
Centro Cibernético Policial (Cyber Police Center)
Website/Virtual Office: caivirtual.policia.gov.au
Context: The official police unit for reporting digital crimes, including “sextortion,” online harassment, and banking fraud.
ColCERT (National Computer Emergency Response Team)
Bogotá Hotline: (601) 344 22 22
Email: [email protected]
Context: The national authority under the Ministry of Defense for high-level digital security incidents and national cyber-intelligence.
Fiscalía Cyber Crime Unit
Email: [email protected]
Context: Specialized prosecutors for digital evidence and large-scale cybercrime investigations.
Personal Safety, Child Protection & Social Welfare
Dedicated resources for women’s safety, child protection, and emergency shelter for vulnerable individuals.
Línea Púrpura (Women’s Safety Line)
Toll-Free: 01 8000 112 137
WhatsApp: 300 755 1846
Context: A 24/7 service operated by the Bogotá Women’s Secretariat for women victims of violence. It provides psychological and legal guidance.
ICBF (Colombian Institute of Family Welfare)
Emergency Line: 141
National Toll-Free: 01 8000 91 80 80
Address: Avenida Carrera 68 No. 64C – 75, Bogotá
Context: The official state agency for child protection, reporting abuse, and finding emergency shelter for minors.
Secretaría de Integración Social (Emergency Shelters)
Phone: (601) 380 83 30
Context: Manages Bogotá’s public shelter system (Centros de Autocuidado) and emergency social services for individuals in extreme vulnerability or displacement.
Our global presence allows us to provide local insights and intelligence in any market or environment.