Dallas - Local Crisis Support & Emergency Directory
This page provides local crisis support resources and important emergency contact numbers in Dallas.
Local Crisis Support & Emergency Directory
Law Enforcement, Missing Persons & Federal Authorities
For reporting active crimes, abductions, and high-priority investigations including kidnapping, extortion, or federal offenses.
Emergency Services
Emergency: 911
Non-Emergency: 311
(214) 744-4444
Context: Primary dispatch for Police, Fire, and Emergency Medical Services.
Dallas Police Department (DPD) – Missing Persons Squad
Phone: (214) 671-4268
Email: [email protected]
Address: 1400 Botham Jean Blvd, Dallas, TX 75215
Context: Investigates all adult and juvenile missing person cases within city limits.
FBI – Dallas Field Office
Phone: (972) 559-5000
Address: One Justice Way, Dallas, TX 75220
Context: The primary federal agency for kidnapping, human trafficking, and national security investigations in North Texas.
U.S. Attorney’s Office – Northern District of Texas
Phone: (214) 659-8600
Victim/Witness Coordinator: (214) 659-8624
Address: 1100 Commerce St, Third Floor, Dallas, TX 75242
Context: Handles federal prosecution and provides advocacy for victims of federal crimes.
Medical, Psychiatric & Acute Crisis Care
Government-authorized facilities and agencies for physical trauma, psychiatric stabilization, and immediate health crises.
Parkland Memorial Hospital (Level 1 Trauma Center)
Emergency Phone: (214) 590-8000
Victim Intervention Program: (214) 590-2926
Address: 5200 Harry Hines Blvd, Dallas, TX 75235
Context: The primary public hospital and top-tier trauma center for the Dallas region.
North Texas Behavioral Health Authority (NTBHA)
Mobile Crisis Hotline: (866) 260-8000
General Info: (214) 366-9407
Context: The state-designated local authority for mental health crises, providing 24/7 mobile assessment and stabilization teams.
Children’s Medical Center Dallas (Level 1 Pediatric Trauma)
Emergency Phone: (214) 456-7000
Address: 1935 Medical District Dr, Dallas, TX 75235
988 Suicide & Crisis Lifeline
Dial: 988
Context: National government-supported number for immediate emotional support and psychiatric crisis intervention.
Cyber Security & Digital Crisis
Official channels for victims of online extortion, identity theft, hacking, or serious online harassment.
Dallas Police Department – Computer Crimes Squad
Phone: (214) 671-3404
Address: 1400 Botham Jean Blvd, Dallas, TX 75215
Context: Investigates crimes involving the internet or computers as a medium, including online impersonation and breach of security.
Internet Crimes Against Children (ICAC) Task Force
Phone: (214) 671-4200
Email: [email protected] (Unit Sergeant)
Context: A specialized federal-state partnership focused on technology-facilitated sexual exploitation and online solicitation of minors
Texas Department of Information Resources (DIR) – Cyber Response
Hotline: (877) 347-2476 (1-877-DIR-CISO)
Email: [email protected]
Context: The state authority for reporting significant cyber incidents and coordinating emergency digital responses across Texas
FBI Internet Crime Complaint Center (IC3)
Website: ic3.gov
Context: The official U.S. government portal for reporting cyber-extortion, social media crimes, and online fraud.
Personal Safety, Victim Advocacy & Emergency Housing
Official municipal and state-managed resources for domestic violence, victim support, and emergency shelter.
Dallas County District Attorney – Victim Services
Phone: (214) 653-3838 (Criminal Courts Coordinator)
Address: 133 N. Riverfront Blvd, LB 19, Dallas, TX 75207
Context: Provides legal guidance, court accompaniment, and crisis intervention for victims of violent crime.
City of Dallas – Office of Homeless Solutions (OHS)
Phone: 311
Main Office: (214) 670-3696
Address: 1500 Marilla Street, Room 6BN, Dallas, TX 75201
Context: Coordinates official city responses to homelessness and facilitates entry into municipal-partnered shelters.
The Bridge Homeless Recovery Center (City-Partnered)
Phone: (214) 670-1100
Address: 1818 Corsicana St, Dallas, TX 75201
Context: Dallas’ primary government-partnered shelter providing 24/7 day and night services for adults in crisis
Texas Attorney General – Crime Victims’ Compensation
Toll-Free: (800) 983-9933
Context: Official state program that provides financial assistance to victims for medical bills, counseling, and lost wages.
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