Cairo - Local Crisis Support & Emergency Directory
This page provides local crisis support resources and important emergency contact numbers in Cairo
Local Crisis Support & Emergency Directory
Law Enforcement, Missing Persons & Search Operations
For reporting active crimes, missing individuals, and providing emergency response during structural or natural disasters.
Egyptian National Police (Emergency)
Emergency: 122
Tourist Police: 126
Context: Centralized emergency dispatch for immediate police response, theft, and personal safety.
Ministry of Interior (MOI) – National Security Agency
Address: Taha Hussein St., Intersection of Ring Rd., South Academy, New Cairo, Egypt
Context: Handling severe threats to national security, including kidnapping and organized criminal activities.
Administrative Control Authority (ACA) – Anti-Corruption & Extortion
Hotline: 16100
Website: aca.gov.eg
Context: The primary body for reporting extortion, bribery, and administrative corruption involving public officials.
Civil Defense (Fire & Rescue)
Phone: 180
Context: First responders for fires, structural collapses, and technical rescue operations.v
National Child Helpline (Missing & At-Risk Children)
Phone: 16000
WhatsApp: +20 1011600016
Context: Official hotline under the National Council for Childhood and Motherhood for reporting missing or exploited children
Medical, Psychiatric & Crisis Intervention
Emergency medical facilities and specialized mental health services for acute psychiatric emergencies.
National Ambulance Service
Phone: 123
Context: National emergency medical dispatch for all accidents and health crises.
Abbasia Mental Health Hospital (Emergency Psychiatric Care)
Phone: +20 2 2261 6255 | +20 1154898506
Address: 1 Salah Salem Street, Abbasia, Cairo
Context: Major public facility for acute psychiatric emergencies and mental health hospitalization.
National Mental Health & Addiction Hotline
Hotline: 16328 | 08008880700
Context: 24/7 government-operated hotline for psychological support, suicide prevention, and addiction crisis intervention.
Kasr Al-Ainy Teaching Hospital (Emergency Unit)
Phone: +20 2 2365 4060
Address: Kasr Al-Ainy Street, El Manial, Cairo
Context: One of the largest public Level 1 trauma centers and emergency medical facilities in the region.
Cyber Security & Digital Crisis
Official government resources for victims of online extortion, data breaches, and social media-related abuse.
Ministry of Interior Cyber Crime Unit
Hotline: 108 | Phone: +20 2 2792 1487
Context: Specialized department for reporting account hacking, online fraud, digital blackmail, and social media harassment.
EG-CERT (Egyptian Computer Emergency Readiness Team)
Hotline: 15315 | Phone: +20 1221111188
Email: [email protected]
Address: Smart Village, Building B124, Cairo-Alex Desert Road, Giza
Context: National center for addressing large-scale cyber threats, data breaches, and infrastructure security.
Personal Safety & Victim Support
Resources for individuals fleeing domestic violence or seeking legal and emotional advocacy after a crime.
National Council for Women (NCW) – Complaints Office
Hotline: 15115 | WhatsApp: +20 1007525600
Context: 24/7 official support for women facing domestic violence, harassment, or legal crises.
Ministry of Social Solidarity (MoSS) – Human Trafficking Support
Address: 19 El-Maraghi St., Agouza, Giza (Greater Cairo)
Context: Provides oversight for shelters and social rehabilitation for victims of trafficking and severe abuse.
General Intelligence Service (GIS) – Citizen Affairs
Phone: +20 2 2797 3300
Context: Reporting matters of extreme urgency involving state security or foreign national safety.
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