Buenos Aires - Local Crisis Support & Emergency Directory

 

This page provides local crisis support resources and important emergency contact numbers in Buenos Aires.

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Buenos Aires

Local Crisis Support & Emergency Directory

Law Enforcement, Missing Persons & Federal Authorities

For reporting active crimes, abductions, and high-priority investigations including kidnapping, extortion, or federal offenses.

 

Central Emergency System (911)

Emergency: 911

Context: The primary emergency dispatch for Police, Fire, and Medical emergencies in the City of Buenos Aires (CABA) and the Province.

 

Policía Federal Argentina (PFA) – Federal Crimes Division

Phone: (54-11) 4370-5876

 (54-11) 4370-5811

Email: [email protected]

Context: Specialized department for investigating federal crimes such as kidnapping (Secuestros) and extortion.

 

 FBI Miami Field OfficMinisterio de Seguridad de la Nación – Hotline 134

Dial: 134

Email: [email protected]

Address: Gelly y Obes 2289, CABA

Context: National line for reporting serious crimes, fugitives, missing persons, and cases requiring federal intelligence intervention.

 

Alerta Sofía (Missing Children & Adolescents)

Emergency: 911

 Line 134

Context: The official rapid emergency alert system for cases of missing children or teenagers in imminent danger.

Medical, Psychiatric & Acute Crisis Care

Government-authorized facilities for physical trauma and mental health stabilization.

 

SAME (Emergency Medical Services)

Emergency: 107

Context: The official public ambulance and emergency medical response service for the City of Buenos Aires.

 

Hospital de Emergencias Psiquiátricas Marcelo Torcuato de Alvear

Phone: (54-11) 4853-3056

 Guardia: (54-11) 4853-3232

Address: Warnes 2630, CABA

Context: The leading public monovalent hospital in Buenos Aires specializing in acute psychiatric crises and mental health emergencies.

 

Hospital Fernández (Trauma & General Emergency)

Emergency Guardia: (54-11) 4808-2606 

(54-11) 4801-5555

Address: Cerviño Av. 3356, CABA

Context: A primary public trauma center and general hospital for critical medical emergencies in the city.

Cyber Security & Digital Crisis

Official government resources for victims of hacking, ransomware, digital extortion, and online safety violations.

 

BA-CSIRT (Centro de Ciberseguridad de la Ciudad)

Phone: (54-11) 4323-9362

Emergency (SOC): (54-11) 4323-9300 (Int. 1455)

Email: [email protected]

Address: Av. Independencia 635, CABA

Context: The official cyber security center for the City of Buenos Aires, providing incident response and technical support for digital threats.

 

CERT.ar (National Computer Emergency Response Team)

Phone: (54-11) 3984-9000 (Ext. 7127)

Website: argentina.gob.ar/certar

Context: National-level authority under the Secretariat of Public Innovation for reporting large-scale digital security incidents.

 

Division of Cybercrime – PFA

Phone: (54-11) 4370-5899

Context: Law enforcement unit responsible for the criminal investigation of hacking, digital fraud, and online stalking.

Personal Safety, Victim Advocacy & Emergency Housing

Dedicated resources for domestic violence, human trafficking, and immediate social assistance.

 

Línea 144 (Gender-Based Violence)

Toll-Free: 144

 WhatsApp: 11 2771-6463

Email: [email protected]

Context: 24/7 national line for advice, containment, and assistance for those in situations of gender-based violence.

 

Oficina de Violencia Doméstica (OVD) – Supreme Court

Phone: (54-11) 4370-4600 (Ext. 4510)

Address: Lavalle 1250, CABA

Context: Official office open 24/7, 365 days a year, where individuals can report domestic violence and receive immediate legal and psychological assessment.

 

Línea 108 (Immediate Social Assistance)

Dial: 108 (Option 1)

Context: The City of Buenos Aires’ primary social emergency line for accessing public shelters (Centros de Inclusión Social) and housing assistance for people in vulnerable situations.

 

Línea 145 (Human Trafficking & Exploitation)

Toll-Free: 145

Context: Official 24-hour national line to report cases of human trafficking for labor or sexual exploitation.

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