Buenos Aires - Local Crisis Support & Emergency Directory
This page provides local crisis support resources and important emergency contact numbers in Buenos Aires.
Local Crisis Support & Emergency Directory
Law Enforcement, Missing Persons & Federal Authorities
For reporting active crimes, abductions, and high-priority investigations including kidnapping, extortion, or federal offenses.
Central Emergency System (911)
Emergency: 911
Context: The primary emergency dispatch for Police, Fire, and Medical emergencies in the City of Buenos Aires (CABA) and the Province.
Policía Federal Argentina (PFA) – Federal Crimes Division
Phone: (54-11) 4370-5876
(54-11) 4370-5811
Email: [email protected]
Context: Specialized department for investigating federal crimes such as kidnapping (Secuestros) and extortion.
FBI Miami Field OfficMinisterio de Seguridad de la Nación – Hotline 134
Dial: 134
Email: [email protected]
Address: Gelly y Obes 2289, CABA
Context: National line for reporting serious crimes, fugitives, missing persons, and cases requiring federal intelligence intervention.
Alerta Sofía (Missing Children & Adolescents)
Emergency: 911
Line 134
Context: The official rapid emergency alert system for cases of missing children or teenagers in imminent danger.
Medical, Psychiatric & Acute Crisis Care
Government-authorized facilities for physical trauma and mental health stabilization.
SAME (Emergency Medical Services)
Emergency: 107
Context: The official public ambulance and emergency medical response service for the City of Buenos Aires.
Hospital de Emergencias Psiquiátricas Marcelo Torcuato de Alvear
Phone: (54-11) 4853-3056
Guardia: (54-11) 4853-3232
Address: Warnes 2630, CABA
Context: The leading public monovalent hospital in Buenos Aires specializing in acute psychiatric crises and mental health emergencies.
Hospital Fernández (Trauma & General Emergency)
Emergency Guardia: (54-11) 4808-2606
(54-11) 4801-5555
Address: Cerviño Av. 3356, CABA
Context: A primary public trauma center and general hospital for critical medical emergencies in the city.
Cyber Security & Digital Crisis
Official government resources for victims of hacking, ransomware, digital extortion, and online safety violations.
BA-CSIRT (Centro de Ciberseguridad de la Ciudad)
Phone: (54-11) 4323-9362
Emergency (SOC): (54-11) 4323-9300 (Int. 1455)
Email: [email protected]
Address: Av. Independencia 635, CABA
Context: The official cyber security center for the City of Buenos Aires, providing incident response and technical support for digital threats.
CERT.ar (National Computer Emergency Response Team)
Phone: (54-11) 3984-9000 (Ext. 7127)
Website: argentina.gob.ar/certar
Context: National-level authority under the Secretariat of Public Innovation for reporting large-scale digital security incidents.
Division of Cybercrime – PFA
Phone: (54-11) 4370-5899
Context: Law enforcement unit responsible for the criminal investigation of hacking, digital fraud, and online stalking.
Personal Safety, Victim Advocacy & Emergency Housing
Dedicated resources for domestic violence, human trafficking, and immediate social assistance.
Línea 144 (Gender-Based Violence)
Toll-Free: 144
WhatsApp: 11 2771-6463
Email: [email protected]
Context: 24/7 national line for advice, containment, and assistance for those in situations of gender-based violence.
Oficina de Violencia Doméstica (OVD) – Supreme Court
Phone: (54-11) 4370-4600 (Ext. 4510)
Address: Lavalle 1250, CABA
Context: Official office open 24/7, 365 days a year, where individuals can report domestic violence and receive immediate legal and psychological assessment.
Línea 108 (Immediate Social Assistance)
Dial: 108 (Option 1)
Context: The City of Buenos Aires’ primary social emergency line for accessing public shelters (Centros de Inclusión Social) and housing assistance for people in vulnerable situations.
Línea 145 (Human Trafficking & Exploitation)
Toll-Free: 145
Context: Official 24-hour national line to report cases of human trafficking for labor or sexual exploitation.
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